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PointsBet Casino, West Virginia Review

Key Details

  • PointsBet Casino, West Virginia offers easy-to-use mobile apps.
  • Players must be at least 21 years old, physically located in West Virginia.
  • Registration process requires basic personal information such as name, email addrsss, phone number and address.
  • Gambling options include online slots, table games (blackjack, baccarat), live dealers, and video poker.

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PointsBet West Virginia started operations in 2021 following the launching of its mobile app. The date also marks the beginning of online casino operations in West Virginia on PointsBet’s platform.

The casino operates with Hollywood Casino at Charles Town Races based on a land-based agreement. The online interface and service are available through a cooperative effort with Banach Technology.


PointsBet Casino is known for its unique PointsBetting way that gives high rewards for high risks.

The deposit and withdrawal methods adopted by the casino also allow for smooth and quick transactions. PointsBet also has traditional bet offerings and live video streams.

PointsBet Bonus Code BETBONUS
No Deposit Bonus Up to $100
Match Deposit Bonus Up to $500
App Rating Google - 4.7 Apple - 4.8
Minimum Deposit $5
Game Types Online Slots, casino table games (blackjack, baccarat), live dealers, and video poker
Best Feature Offers a wide variety of wagering options including futures, even props, parlays, betting totals, teasers, money lines, and point spreads.
Licensed Yes, PointsBet is regulated and licensed by the West Virginia Lottery Commission and the State Lottery
Live Casino Yes.

PointsBet also offers a wide variety of real money casino games, including online slots, table games, video poker, and live dealers. Players can also use the sportsbook to wager on their favorite sports.

The list of available sports includes Basketball, MMA/UFC, Tennis, Golf, Rugby, Hockey, Baseball, Motorsports, Boxing, Soccer, American Football, and Cycling.

Can Anyone Gamble at PointsBet?

Yes, anyone can gamble and bet at PointsBet Casino if they meet the legal requirements. PointsBet Casino is a regulated and licensed casino by the West Virginia Lottery Commission and the State Lottery.

The law provides that players must be at least 21 years of age to create an account and gamble at PointsBet. Players must also be physically within West Virginia or any other state where PointsBet operates.

As of 2021, PointsBet is also available in Illinois, Virginia, Indiana, Kansas, Colorado, New York, Iowa, Michigan, and New Jersey. Using a VPN to play from outside West Virginia or any of the states listed above is not allowed.

How to Join PointsBet Casino

PointsBet has an easy and fast registration process.

New account holders will be required to provide their name, email, phone number, birthday, and home address. Other details may include Social Security Number (the four digits that end it), and a PointsBet West Virginia promo code ‘BETBONUS.’ \

Here are the steps to create an account:

  • Load the PointsBet website. This step should come after your device connects to the internet.
  • Once the site loads, locate the ‘Sign Up’ link at the top of the screen. This link will be beside the ‘Login’ link. Click on the ‘Sign up’ link.
  • The next page is a Create Account page where you can enter the required details like your first and last name and email. Click on continue when done.
  • The next page is a Personal Details page where you will input the other details you need. Suck information includes your date of birth, sign-up code, last four digits of your SSN, and address.
  • Create your special password before reading the terms and agreements below. Check the terms checkboxes before clicking the ‘Create Account’ link.
  • You will receive an email from PointsBet after creating your account. The email will include a link to verify your account. After verification, you can make your deposit, claim your welcome bonus and start playing at PointsBet.

Does PointsBet offer Live Dealer Casino Games in West Virginia?

PointsBet has some live dealer casino games in its West Virginia online casino game catalog.

Unlike table games, live dealer games are streamed online to the players. A human dealer in real time shares the cards, and players can get a feel of being at a physical casino dealer table.

Some of the Live dealer games you can play at PointsBet include Blackjack, American Roulette, Dream Catcher Speed Baccarat, Three Card Poker, and Ultimate Texas Holdem.

Players will require a capable device to run the PointsBet mobile app or website and host a good internet connection. Internet speed is also important, with ideal upload speeds of between 1 to 3 Mbps and download speeds of between 4 to 6 Mbps.

Does PointsBet Casino Have an Online Sportsbook or Poker Room?

PointsBet Casino WV maintains a Sportsbook and Casino platform on its mobile app and website.

PointsBet sportsbook offers a wide betting range from money lines, parlays, betting totals, teasers, point spreads, futures, and even props. You can switch to the sportsbook platform by scrolling to the top of the homepage and clicking the ‘Casino’ link.

The mobile app also lists the sportsbook option under the menu. PointsBet sportsbook offers parlay boosts to players daily and partial cash out. There is a rewards club where players earn points from betting. These points do not expire and can be exchanged for free wagers.

PointsBet offers online video poker games that are exciting to play. Players can enjoy the traditional poker style or play alone at PointsBet casino.

PointsBet’s online video poker games Include Tripple Play Video Poker, Ultimate X Ten Play, Ultimate X Tripple Play, Ten Play Draw Poker, Game King Video Poker, Ultimate X Five Play, and Five Play Draw Poker. Players can easily switch between their casino and sportsbook profiles easily with a single click.

Online Casino Games at PointsBet Casino

PointsBet Casino has a wide game variety, including online slots, table games, live dealers, and video poker. Players can choose from more than four live dealer and video poker games at PointsBet. Here are some of PointsBet’s Casino games according to their category.

Online Slots

Online slots represent some of the most played games at online casinos. They're easy to design and deploy. There are many themes and varieties of slot games at PointsBet Casino, including Wolf Run, Icy Wilds, King of Atlantis, Wheel of Fortune, and Cleopatra.

Casino Table Games

PointsBet has exciting table games in its inventory. The use of modern graphics, live dealers, and better game types has made casino table games popular. You can enjoy PointsBet’s table games, including baccarat, video poker, blackjack, craps, roulette, and more.


Blackjack is one of the most popular casino games. It is very exciting to play both offline and online. Some blackjack variants available at PointsBet include Blackjack Poker and Pairs, Blackjack IGT, Multi-Hand Blackjack, single-player Blackjack, and Blackjack with Surrender.

Video Poker

Video poker games are a player favorite at any casino, including physical casinos. Players can enjoy video poker at PointsBet Casino alone or play with other players. Some available video poker games at PointsBet Casino include Ultimate X Ten Plau, Ten Play Draw Poker, Ultimate X Five Play, Game King Video Poker, Five Play Draw Poker, Ultimate X Tripple Play, and Tripple Play Video Poker.


PointsBet roulette games have different variants. Some available casino roulette games at PointsBet include American Lightning Auto-Roulette, American Roulette, Roulette Classic, and American Auto Roulette.

Live Dealer

Live dealer games have become more popular among online gamblers recently. It provides players with an immersive digital casino experience where there is a human dealer live streamed to the players. Some available live dealer games at Points Bet Casino include Dream Catcher, Blackjack, Speed Baccarat, Three Card Poker, American Roulette, and Ultimate Texas Holdem.

Banking Options Available at PointsBet, West Virginia

PointsBet has various banking options for making deposits and withdrawals from your account. Deposits can be instant on most banking methods, and withdrawals can take between 1 to 3 business days to complete. Here are the deposit options available at PointsBet Casino:

  1. PayNearMe

PayNearMe uses cash payments for deposits into your PointsBet account. There are designated stores where players can initiate this cash payment. First, you need to get a PayCode from any cashier. After the PayCode is mailed or sent to your phone, go to one of the locations near you where you can make your payment.

  1. PayPal

PayPal uses the direct deposit method to make payments into your casino account. The transactions are instant, which makes it one of the most convenient methods to use.

  1. Mastercard

Players can initiate Mastercard deposits using their debit or credit card. You can expect extra charges on your transactions based on your cardholder agreement.

  1. VISA

Players can initiate VISA payments using their credit or debit VISA card. Your VISA transactions can attract extra charges on each transaction based on the cardholder contract terms.

  1. Trustly Online Banking
  2. eCheck/ACH

PointsBet uses reliable and fast withdrawal methods. You can use any of the following withdrawal methods at PointsBet Casino:

  1. eCheck/ACH
  2. Trustly Online Banking
  3. PayPal

PointsBet Deposit and Withdrawal Limits

PointsBet WV casino has no fixed withdrawal limit. PointsBet can place a withdrawal limit based on the withdrawal method used. Limits can be on the eCheck/ACH processor on your account.

The minimum withdrawal limit is set at $5 using the eCheck/ACH withdrawal method.

Depending on player accounts, deposit limits can be imposed to limit how much players can wager or deposit at certain periods. This limit is part of the responsible gaming feature of PointsBet that helps to address gambling problems and addiction.

PointsBet Casino West Virginia Bonus Offers

PointsBet is popular for its wide betting options and lucrative casino bonuses on the mobile app. Casino bonuses are important because they are used to play free games and can multiply your winnings. Here are the available casino bonuses at PointsBet Casino.

Free Spins

Free spins are bonuses given for free slot games at casinos. Online casinos can use free spin bonuses as a welcome bonus. A certain number of free spins is set and given to players based on fulfilling some criteria. Free spins can also help promote online casino slots.

No Deposit Bonus

No deposit bonuses are offers given without any required deposit. Players can use this bonus at casino tables. While players cannot withdraw a no-deposit bonus, players can play and earn winnings that they can withdraw.

Deposit Match Bonus

Deposit bonus matches are for when players make a deposit. The casino will match that deposited amount to a certain percentage or amount. Players can expect up to $500 worth of deposit match bonuses at PointsBet Casino.

Welcome Bonus

Welcome bonuses are bonuses given to new players at a casino to help them get started. New players at PointsBet can claim up to $2000 worth of free bets after making the first deposit. This bonus is only available after creating your account. The promo code for claiming this bonus is ‘BETBONUS.’

Cash Refunds

Cash refunds are the last resort. This promo can offer up to seven days of no-risk wagers of up to $100. The casino gives bonus credits that add up to players’ first-week losses up to a maximum of $100.

PointsBet Customer Support

PointsBet customer support includes a detailed help link on the site’s homepage. The help link leads to a webpage with different topics your issue might fall under.

You can use the preset categories to navigate to the solution you seek or use the search bar at the top to search keywords related to your question. The site's homepage has ‘Email us’ and ‘Live Chat’ links.

You can also use these links to communicate with PointsBet via email or send a message using the LiveChat feature. The live chat feature is always available, as you can get basic responses from a chatbot or a customer service staff.

Players can reach out to PointsBet at casino@pointsbet.com. PointsBet also provides a hotline that majorly handles gambling problems. You can visit www.1800gambler.net for more information on that or call 1-900-GAMBLER.

Reaching out via email may result in a slightly delayed response compared to the LiveChat feature, which is instant.

Does PointsBet have a Mobile App?

PointsBet West Virginia has a mobile app which is free on app stores and optimized for different devices. The mobile app has casino and sportsbook features.

Players will need mobile devices no later than Android 7 or iOS 8.1 operating system. The app is more personalized and offers sports like Motorsport, Baseball, Basketball, American Football, Soccer, Hockey, MMA, and Cricket.

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PointsBet mobile app also offers many casino games, including slots, video poker, live dealers, and more. Players also enjoy special promos on the mobile app. You can use the poll out menu on the app to access the Sportsbook app, promotions, casino lobby, help, updates, LiveChat, Responsible Gaming Tools, and more.

As of 2023, PointsBet Casino mobile app has a rating of 4.8 on the App Store and 4.7 on the Google Play Store. User reviews on the app show that their players enjoy high rewards for high-risk bets at PointsBet. Both versions of the app run smoothly on most compatible mobile devices.

Does PointsBet have any Free Casino Games?

PointsBet offers free games in the form of free spin bonuses and free bets. Players can claim a welcome bonus of up to $2000 in free wagers that players can use to play casino table games. Free spins also give players chances to play online casino slots for free. Free games are available by claiming these bonuses at PointsBet Casino.

Can Gamers limit paying sessions?

Yes, a time limit can be set to your account to help control how long players spend gambling. PointsBet has a Responsible Gaming feature that players can use to control their gambling habits. This feature allows using different limit settings like time limit and spending limit.

The casino restricts players' accounts when they play past the preset time limit. The time limit can be monthly, weekly, or daily depending on preference. There is more information in the Responsible Gaming link on PointsBet’s website and mobile app. The Frequently Asked Questions section can also help resolve responsible gaming issues.

Does PointsBet have Spending Limits?

Yes, players can set a spending limit on PointsBet. The site has a Responsible Gaming feature that helps deal with gambling problems and addiction. This feature includes the ability to set limits on your accounts.

Players can set different types of limits, including spending and time limit. The casino will restrict your account once you get to the limit. Players will be restricted from further spending to prevent spending past a specific preset limit.

Does PointsBet Require a GEO Comply Plugin to Play Games in West Virginia?

GEO Comply Plugins are required to play at PointsBet Casino. For players using the app, you must enable your device’s location services to enjoy the app fully.

You can use any network connection type to gain access to PointsBet, but you need a certain internet speed to get the best game quality. You can play from anywhere within West Virginia, even if you reside close to the border.

After registering an account with PointsBet, you can play legally in any of the ten states where PointsBet is licensed and operates.

Can I use a Virtual Private Network (VPN) to play from outside West Virginia?

No, playing at PointsBet from outside West Virginia is illegal using a Virtual Private Network. The law provides that players can gamble at PointsBet Casino only if they’re within West Virginia.

VPNs are legal to use in other contexts. There are ten states, including West Virginia, where you can legally play at PointsBet, and the others include Virginia, Pennsylvania. Michigan, Iowa, New York, Colorado, Illinois, Indiana, and New Jersey.

Is Playing on PointsBet, West Virginia Safe?

Licensed and regulated by the State lottery and the Gaming Commission, PointsBet Casino operates with a Secure Socket Layer (SSL) security system, an industry standard among reputable online casinos.

You can take extra steps provided to secure your account better. You can use two-factor authentication or ID verification to support your password protection.

The two-factor authentication adds an extra layer of security that only you can access. The ID verification can be Face ID or Fingerprint ID. Having an extra layer of protection makes it harder and almost impossible to gain access to your account without your approval.

Do Players have to be in West Virginia to play on PointsBet Casino?

Players must, by law, be within West Virginia to play at PointsBet Casino legally. PointsBet casino is a regulated and licensed online casino, meaning there are rules and guidelines it follows.

The West Virginia Lottery Commission enforces these rules and policies. The license allows PointsBet to offer Sportsbook and online casino services to players playing from within West Virginia. Using a VPN to play at PointsBet from outside West Virginia is not allowed and is deemed illegal.

Does PointsBet Casino Have a VIP Program?

No, PointsBet Casino does not have a VIP program. The VIP program is available on the PointsBet Sportsbook platform for now. It means there are no loyalty programs at PointsBet Casino also. PointsBet users can access and claim the available Loyalty rewards for their sportsbook account.

Does PointsBet Casino Payout in West Virginia?

PointsBet Casino maintains a fast and reliable payout system in West Virginia. Payouts will enter player bank accounts within 1 to 3 business days from transaction initiation.

You must first ensure that you're attempting to withdraw your withdrawable earnings and not non-withdrawable bonuses. Initiate a payout transaction using your preferred withdrawal choice from the options. An eCheck/ACH withdrawal can be processed within 1 to 2 business days, while the money will enter your account in 1 to 3 business days.

PointsBet Casino has no withdrawal limit except for ACH/eCheck method, which has a $5 withdrawal limit. The other withdrawal methods available include PayPal and Online Banking.

Does PointsBet Casino have a Referral Program?

PointsBet has one of the best online sportsbook referral programs around. You can access it by clicking on the ‘Give $100’ icon or ‘Refer-A-Friend’ on your ‘My Account’ web page.

This step will take you to the special referral link you will share with your buddies. When a referral makes a $50 minimum deposit and $20+ cash wager, you get the referral bonus.

The referee also gets the referral bonus when you do. PointsBet gives a referral bonus in the form of $100 free wagers. PointsBet users have a limited referral slot of 25 players yearly for a potential $2500 total of free bets. Here are the criteria to qualify as a referrer at PointsBet;

  1. You must have an account and be a PointsBet user for not less than 14 days

  2. You must have deposited PointsBet

  3. You require a $1000 minimum turnover in bets

    *subject to terms and conditions.